<p>In a new episode, Elliott from Flickr walks us through how SmugMug acquired Flickr in 2018 and unpacks the idea of redefining support during an acquisition.</p>

In a new episode, Elliott from Flickr walks us through how SmugMug acquired Flickr in 2018 and unpacks the idea of redefining support during an acquisition.

Aligning Support Teams as part of an Acquisition with Flickr

Customer Experience Leaders Chat is a place where we talk to support professionals from all over the world and discuss what’s behind their team's success. This interview is brought to you by Nicereply - an all-in-one customer satisfaction tool.

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Aligning Support Teams as part of an Acquisition with Flickr

Aligning Support Teams as part of an Acquisition with Flickr