It's simple: for quality customer interaction, relationships and retention, you have to transparent as a contractor. "Do the right thing and the doors will open," said Diane Voirin, Director of Operations and Maintenance at Dallas-based P3 Builds. On this episode of the AEC Podcast, we sat down with Voirin to discuss the importance of transparency with your clients, and why admitting what you can and can't do within the given time frame is a best formula for success.