This excerpt from Davenport and Mittal's All-in on AI examines how established companies are successfully integrating artificial intelligence into their operations. The authors profile companies across various sectors, highlighting successful strategies and the crucial role of human leadership and organisational change. They explore different AI applications, from optimising supply chains to personalising customer interactions. The book also addresses the challenges of AI deployment, including data management, ethical considerations, and upskilling workforces. Finally, it analyses various case studies, illustrating how diverse organisations are leveraging AI to achieve strategic objectives and transform their businesses.

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