<p>Designing the customer experience (CX) and user experience (UX) requires a customer-centric mindset...but the challenge is experience is always subjective. Listen to the team discuss what is experience, why it is so important, how to measure, and how to improve your customer's interactions with your organisation.</p>

Designing the customer experience (CX) and user experience (UX) requires a customer-centric mindset...but the challenge is experience is always subjective. Listen to the team discuss what is experience, why it is so important, how to measure, and how to improve your customer's interactions with your organisation.

All the Experiences

The Arqcast lives at the intersection of technology and possibility. From design thinking and industry insights, to emerging technology and innovation, we bring you the latest topics in tech from an insiders’ perspective.
 
Brought to you by Arq Group, unleashing the possibilities between business and people.

Disclaimer: the views, information, or opinions expressed during The Arqcast series are solely those of the individuals involved and do not necessarily represent those of Arq Group and its employees.

Business

Technology

The Arqcast lives at the intersection of technology and possibility. From design thinking and industry insights, to emerging technology and innovation, we bring you the latest topics in tech from an insiders’ perspective. Brought to you by Arq Group, unleashing the possibilities between business and people. Disclaimer: the views, information, or opinions expressed during The Arqcast series are solely those of the individuals involved and do not necessarily represent those of Arq Group and its employees.

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All the Experiences

All the Experiences