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In this podcast, the discussion centers around the importance of soft skills for IT consultants. The conversation begins by noting that their least polished podcast on Power BI is the most downloaded. It then shifts focus to the topic of soft skills versus hard skills, highlighting that while technical skills are often prioritized, soft skills are crucial and make up about 75-80% of job effectiveness.

The recruitment expert explains that hard skills are the technical abilities and certifications listed on a CV, while soft skills involve communication, teamwork, problem-solving, and conflict resolution. Employers often hire candidates based on technical skills but may later find issues due to a lack of soft skills.

The discussion emphasizes that soft skills, such as listening, proposing solutions, managing expectations, and effective communication, are essential for consultants. These skills are harder to teach compared to technical skills, which can be developed through structured plans and certifications.

The participants agree that continuous learning and seeking feedback are crucial for developing soft skills. Practical experience, such as volunteering for presentations and engaging in tasks requiring these skills, helps improve them. They also stress the importance of being authentic during interviews and maintaining honesty in client interactions to build long-term relationships.

The podcast concludes by reinforcing the idea that soft skills are critical for career success and should be continuously developed alongside technical abilities.

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