Join the All Things Veterinary podcast as we explore best social media practices for your clinic. Hear from Patterson’s own social media manager, Aleks Boyd, on the approach to creating a “pawsome” social media presence, the same way you would approach hosting a successful party!

Show Notes:

Read 7 Ways to Improve Your Social Media here > https://www.qgdigitalpublishing.com/publication/?i=854567&p=30&view=issueViewer

Looking for marketing support? > https://www.pattersonvet.com/services/lifelearn

Join the All Things Veterinary podcast as we break down the steps to launch your dream clinic. Hear from Carlos Nieto on financing, Amanda Topiol on legal considerations, Joe Flick on real estate, Chris Kwilecki on construction, and Rachel Noell on equipment selection.

Show notes:

Contact the podcast team: [email protected]

More about banking with Carlos Nieto: https://www.bankofamerica.com/smallbusiness/business-financing/practice-solutions/veterinary-loans/

Find real estate with Joe Flick: https://carr.us/

Get an attorney with Amanda Topiol: visit healthcarebusinesslawfirm.com or email [email protected]

Contractor services with Blue Frog: https://www.bfrog.net/

Clinic equipment essentials: https://www.pattersonvet.com/equipment

Get inspiration with clinic design: https://www.pattersonvet.com/services/clinic-design/inspiration

Speak to a Patterson representative: 1.800.225.7911

Join the All Things Veterinary podcast as we talk with Shawn Wilkie, CEO of Talkatoo about how you can incorporate embracing change into leveraging technology at your practice.

Show notes:

Contact the podcast team: [email protected]

Veterinary Innovation podcast: https://veterinaryinnovationpodcast.com/

Dictation tools: https://www.pattersonvet.com/software/practice-management/talkatoo-dictation

Technology options: https://www.pattersonvet.com/software

Continuing education: https://pattersonvetacademy.com/

In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’s philosophy, not just a smile at the front desk. From empowering receptionists to creating a strong team mission statement, Debbie shares real-world strategies to help veterinary practices turn everyday interactions into lasting client relationships.

Show Notes:

Contact the podcast team: >[email protected]

Learn more about client services: https://debbiebooneconsulting.com/

North American Association of Veterinary Receptionists: https://naavr.org/

Hospitality in Healthcare book: https://debbiebooneconsulting.com/debbie-boone-cvpm-releases-her-latest-book/

Recommended books: https://debbiebooneconsulting.com/recommended-books/

CE offerings with PVA: https://pattersonvetacademy.com/

Visit Pattersonvet.com for support and resources

Join the All Things Veterinary podcast as we chat with Dr. Shane Whitaker and Chris Weaver about from Patterson's Advanced Imaging team about how CT (computed tomography) is becoming a game-changer in general veterinary practice.

Show notes:

Contact the podcast team: [email protected]

Learn more on advanced imaging: https://www.pattersonvet.com/equipment/digital-imaging/computed-tomography

Jimmy chats with Les Meadowcroft, founder and CEO of VetOvation, Inc. on the advancements in veterinary medicine with minimally invasive surgery. Better medicine means quicker procedures for clinic staff, and faster recovery times for patients.

Show notes:

Contact the podcast team: [email protected]

Learn more on surgery offerings: https://www.pattersonvet.com/equipment/surgery-suite

Learn more on VetOvation: https://www.pattersonvet.com/Supplies/Manufacturer/760568/VETOVATION-INC

Learn more about Patterson TechEdge repair and support pattersonvet.com/services/repair-support

Vetovation training videos: https://vetovation.com/category/veterinary-training-videos/?_gl=1*y0t7xd*_up*MQ..*_gs*MQ..&gclid=Cj0KCQjwjJrCBhCXARIsAI5x66XHgemQruuX5-NQNtx-SqWgslq3T-tFp60s0KctSN_usrLx70YPqtwaAiPtEALw_wcB&gbraid=0AAAAACSJFyUviG5HVKRMudcbIi5BVw9I5

Jimmy sits down with Heidi Hulon, DVM, CCFP, MHFA, CPPP, a Well-Being Consulting Veterinarian with Elanco Animal Health to discuss mental health and well-being in clinics, and ways to support staff and employees through challenging times.

trigger warning: mention of suicide

Show notes:

Contact the podcast team: [email protected]

Suicide Prevention Hotlines: US & Canada: 988

Learn more about NOMV https://nomv.org/

Connect with Dr. Heidi Hulon https://my.elanco.com/us

Shop Pivetal NOMV Cohesive Wrap https://www.pattersonvet.com/Supplies/ProductFamilyDetails/PIF_1121856

5-step MHFA Action Plan (ALGEE) for Suicide Prevention blog https://www.pattersonvet.com/blog/5-step-mhfa-action-plan-algee-for-suicide-prevention

Making gold-standard compliance a habit helps your practice avoid errors that lead to employee safety hazards and costly OSHA fines. Host Jimmy Dorough talks about best practices with Karson Carpenter, president of Compliance Training Partners, an organization that provides trainings and other resources to keep veterinary practices OSHA compliant.

Show notes:

Contact the podcast team: [email protected]

Get to know Compliance Training Partners: https://compliancetrainingpartners.com/online-training/

Learn more about Patterson resources: https://www.pattersonvet.com/software/security-compliance

Vet compliance programs do more than just prevent a bad OSHA inspection. They keep patients, staff and your practice’s reputation safe because they include staff CE, safety data sheet management and more. In this episode Jimmy Dorough talks with Renee Karlik, regulatory compliance specialist at TotalSDS, about elements of effective clinic compliance.

Podcast listeners are eligible for 1 free month of AutoSDS. Use code ATVSDS to redeem. Available through 5/15/2025.

Show notes:

Contact the podcast team: [email protected]

Experience automated safety data sheets https://www.pattersonvet.com/software/security-compliance/autosds-online-safety-data-sheets

Get to know full scope compliance training https://www.pattersonvet.com/services/osha-compliance-safety-resources#

Learn more about Patterson Veterinary Academy CE https://pattersonvetacademy.com/

Learn more about Compliance Training Partners https://compliancetrainingpartners.com/online-training/

Knowledgeable maintenance keeps equipment breakdowns from creating havoc with clinic budgets, schedules and care. In this episode, Jimmy talks to service technician Kris Fluke, who has been servicing veterinary equipment for a decade. He shares the most common problems that occur and what practices can do to prevent issues.

Show notes:

Contact the podcast team: [email protected]

Learn more about Patterson TechEdge repair and support pattersonvet.com/services/repair-support