FIR Podcast Network

ALP 129: How transparent should agency owners be?


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During the past couple of years, we have all learned a lot more about all of our professional connections because of the challenging work conditions many have had to endure.
But should you be a completely open book with clients and employees? Or is there still such a thing as TMI?
How do you share enough to be human and to provide context for your work without crossing that line?
And is transparency really a good thing anyway? Could it cost you more than you think?
It’s a challenging topic and one that Chip and Gini tackle with their usual blend of insight, anecdotes, and humor.
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