Join Daniel Rayner and Chris Butterworth, Specialist in Lean Manufacturing and Continuous Process Improvement), as they discuss all areas of business process management.

✅ Why is important to define the purpose of the process?

✅ Why ideal results and behaviors should be set up before designing a process?

✅ What are the two things that a simple acid test should do?

These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on how to identify what has gone wrong in the process that has allowed mistakes to happen!

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