Amazon's business strategy and growth in 1998. 0:00

Amazon's 1998 letter highlights its rapid growth, ambition to become a go-to online retailer, and focus on customer satisfaction.

Amazon's growth and expansion in 1998. 1:44

Amazon's sales grew 330% and customer accounts increased 300% in 1998, with repeat customers placing 64% of orders on the website.

Amazon's growth and customer-centric approach. 3:26

Company grew from 600 to 2100 employees and strengthened management team, expanded distribution centers, and improved product availability and costs.

Amazon prioritizes customer satisfaction through constant innovation and hiring passionate employees.

Admiring and learning from colleagues. 7:02

Speaker 2 seeks to work with people they admire, believing it will raise the group's effectiveness and fight entropy.

Investment, growth, and competition for Amazon. 8:30

Amazon plans to invest aggressively to build a multibillion dollar revenue company serving 10s of millions of customers with operational excellence and high efficiency.

Bezos emphasizes long-term investment approach, despite growth challenges.