Data-driven decision making at Amazon. 0:10

Amazon prioritizes data-driven decisions, using historical patterns to inform new capacity planning.

Optimizing inventory management through quantitative analysis. 0:59

Company analyzes data to optimize inventory management, keeping over 1 million items in stock while turning inventory 14 times per year.

Making decisions without data. 2:22

Company prioritizes judgment over math in some important decisions, such as continuously lowering prices for customers despite data suggesting raising prices would be more profitable in the short term.

Strategic vs. quantifiable decision-making in organizations. 4:05

Mintzberg et al. (1976) argue that excessive focus on quantifiable decisions may lead to inappropriate actions.

Decision-making philosophy at Amazon. 5:14

Amazon prioritized customer convenience over internal concerns, expanding third-party sales from 6% to 28% of total units sold.

Bezos emphasizes customer-centric approach, bold investments, and continuous learning in Amazon's decision-making philosophy.