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Visit Dear Shareholders website to get updates and vote on what shareholder letters come next.
Show Notes:
Amazon's long-term approach in turbulent times. 0:00
Amazon (2008) prioritizes long-term thinking, customer obsession, and invention.
Customer-focused approach to innovation. 1:05
Long-term orientation + customer obsession = patiently developing solutions through working backwards from customer needs.
Kindle e-reader technology and customer experience. 2:06
Amazon prioritized customer experience over technical limitations, leading to successful Kindle sales.
Retail business strategy prioritizing customer trust and long-term profit. 3:29
Retailer prioritizes earning customer trust through low prices and free shipping, believing it will lead to long-term profit growth.
Amazon's growth, efficiency, and investments. 4:49
Amazon focuses on selection and efficiency, identifying and eliminating waste in its cost structure.
Bezos highlights potential for long-term free cash flow and high returns on invested capital through investments in AWS, digital media, and new product categories.
By Brock BriggsVisit Dear Shareholders website to get updates and vote on what shareholder letters come next.
Show Notes:
Amazon's long-term approach in turbulent times. 0:00
Amazon (2008) prioritizes long-term thinking, customer obsession, and invention.
Customer-focused approach to innovation. 1:05
Long-term orientation + customer obsession = patiently developing solutions through working backwards from customer needs.
Kindle e-reader technology and customer experience. 2:06
Amazon prioritized customer experience over technical limitations, leading to successful Kindle sales.
Retail business strategy prioritizing customer trust and long-term profit. 3:29
Retailer prioritizes earning customer trust through low prices and free shipping, believing it will lead to long-term profit growth.
Amazon's growth, efficiency, and investments. 4:49
Amazon focuses on selection and efficiency, identifying and eliminating waste in its cost structure.
Bezos highlights potential for long-term free cash flow and high returns on invested capital through investments in AWS, digital media, and new product categories.