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Amazon - 2009
Visit Dear Shareholders website to get updates and vote on what shareholder letters come next.
Show Notes:
Amazon's 2009 financial results and customer experience improvements. 0:00
Amazon highlights 15 years of customer experience improvements in 2009 shareholder letter.
Amazon's sales growth and product expansion. 1:16
Amazon's net sales increased 28% YoY to $24.51B in 2009, with 15x growth since 1999.
Amazon's growth and innovation in 2009. 2:58
Amazon expanded its Fulfillment by Amazon service, adding over 1 million unique items to its network.
Amazon's annual goal setting process and customer obsession. 4:20
Amazon's annual goal setting process begins in the fall and concludes early in the new year after the peak holiday quarter.
The set of 452 goals is indicative of Amazon's fundamental approach, starting with customers and working backwards, and obsessing over customers to ensure long-term success.
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By Brock BriggsVisit Dear Shareholders website to get updates and vote on what shareholder letters come next.
Show Notes:
Amazon's 2009 financial results and customer experience improvements. 0:00
Amazon highlights 15 years of customer experience improvements in 2009 shareholder letter.
Amazon's sales growth and product expansion. 1:16
Amazon's net sales increased 28% YoY to $24.51B in 2009, with 15x growth since 1999.
Amazon's growth and innovation in 2009. 2:58
Amazon expanded its Fulfillment by Amazon service, adding over 1 million unique items to its network.
Amazon's annual goal setting process and customer obsession. 4:20
Amazon's annual goal setting process begins in the fall and concludes early in the new year after the peak holiday quarter.
The set of 452 goals is indicative of Amazon's fundamental approach, starting with customers and working backwards, and obsessing over customers to ensure long-term success.