Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

Today we are going to discuss if Customer Service is just a commodity or is it something more?

Check them out here:

https://amazingfba.com/zonsupport

 

You'll Learn:

The times where you should be taking customer service emails/ tickets

Why Native speakers matter even if they are typing not only speaking

Why something as small as a product insert can take your business one step further

How to begin with the end in mind

The 3PL Fulfilment juggle stock

How to improve your feedback score