How did Amazon.com become the world's most customer-centric company and what can you learn from their success? Join Joel Comm on Joel.LIVE as he welcomes best-selling author Bryan Eisenberg to the show.

Author of "Be Like Amazon: Even a Lemonade Stand Can Do It", Bryan's insights into Jeff Bezos success will demonstrate how great customer experiences don’t have to cost a lot of money. It requires an intense focus on details and an obsession with delighting customers. Companies need to examine their actions. And whether they measure what they value most.

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