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Ambient AI for Healthcare: Reducing Denials, Improving Patient Trust
In this episode of The RC Executive Lounge, Dr.Charles O.Frazier, Chief Medical Information and Innovation Officer at Riverside Health, discusses how ambient AI is transforming the relationship between clinicians, patients, and the revenue cycle.
Dr. O.Frazier explains how AI-assisted documentation improves the quality of clinical notes, freeing physicians to focus on patient connection rather than administrative screens. These enhanced encounter notes not only restore patient trust but also strengthen claim accuracy—leading to fewer denials and faster reimbursement.
He also shares his perspective on agentic AI as the next leap forward in healthcare innovation, where intelligent systems actively assist both clinical and revenue teams. Beyond technology, Dr. O.Frazier emphasizes the importance of transformative leadership—how to create alignment, manage cultural change, and foster innovation in complex healthcare environments.
Whether you’re exploring AI for clinical efficiency, looking to improve claim integrity, or leading digital transformation in healthcare, this conversation offers an inspiring look at what’s possible when innovation meets empathy.
Learn more about ArceeHQ and our AI solutions for patient financing:
👉 https://arceehq.com?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Download the free white paper:
👉https://arceehq.com/the-financial-engagement-playbook-agentic-ai-strategies-to-boost-collections-with-compassion?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Evaluate your ROI using the ROI calculator:
👉https://arceehq.com/patient-financing-and-financial-assistance-roi-calculator?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Subscribe to the RCM Executive Lounge Podcast on your favorite platform:
🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179
🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN
🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge
🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp
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By ArceeHQIn this episode of The RC Executive Lounge, Dr.Charles O.Frazier, Chief Medical Information and Innovation Officer at Riverside Health, discusses how ambient AI is transforming the relationship between clinicians, patients, and the revenue cycle.
Dr. O.Frazier explains how AI-assisted documentation improves the quality of clinical notes, freeing physicians to focus on patient connection rather than administrative screens. These enhanced encounter notes not only restore patient trust but also strengthen claim accuracy—leading to fewer denials and faster reimbursement.
He also shares his perspective on agentic AI as the next leap forward in healthcare innovation, where intelligent systems actively assist both clinical and revenue teams. Beyond technology, Dr. O.Frazier emphasizes the importance of transformative leadership—how to create alignment, manage cultural change, and foster innovation in complex healthcare environments.
Whether you’re exploring AI for clinical efficiency, looking to improve claim integrity, or leading digital transformation in healthcare, this conversation offers an inspiring look at what’s possible when innovation meets empathy.
Learn more about ArceeHQ and our AI solutions for patient financing:
👉 https://arceehq.com?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Download the free white paper:
👉https://arceehq.com/the-financial-engagement-playbook-agentic-ai-strategies-to-boost-collections-with-compassion?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Evaluate your ROI using the ROI calculator:
👉https://arceehq.com/patient-financing-and-financial-assistance-roi-calculator?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1
Subscribe to the RCM Executive Lounge Podcast on your favorite platform:
🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179
🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN
🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge
🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp