American Express is buying Hyper to pull AI agents directly into corporate spend workflows. This move signals a shift in how expense management will work, pushing policy enforcement and review into the moment a purchase happens instead of the end of the month.

For professional service firms, this matters because manual expense workflows will soon feel slow and error‑prone compared with automated systems. The firms that modernize early will gain tighter controls and cleaner data with less back‑office labor. Those that wait will fall behind as clients and staff expect faster cycles.

This episode also covers new automation in immigration practices, rising cyber losses linked to AI and crypto, and how offshoring continues to reshape firm economics.

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