Host Gregg Garrett speaks to Jacob Zuppke, President and CEO of Whisker, about how product-in-use data can become a meaningful voice for a product’s user – human or non-human – as well as Jacob’s career ascent as a Specialist Generalist. Jacob also shares his “Top 3”: Whisker founder Brad Baxter, who has bravely allowed him to lead; Josh Chandler, who problem-solves with him while burning the midnight oil; and his entire Whisker leadership team, who leads with humility and leans on one another. And you have to hear what he says about “going deep”.

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SHOW HIGHLIGHTS

During this episode:

(0:00) Introduction

(1:11) Product-in-use data

(7:23) Meet Jacob Zuppke

The “Top Three”:

(10:39) Brad Baxter: Has bravely allowed Jacob to lead

(23:41) Josh Chandler: Problem-solves with Jacob while burning the midnight oil

(32:17) Jacob’s Whisker leadership team: Leads with humility and leans on one another

Other Points of Interest:

(41:51) Whisker’s home base

(45:15) The Connected World’s impact on pets

You Have to Hear This:

(53:30) “Going deep”

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LINKS AND RESOURCES

Jacob Zuppke: LinkedIn

Whisker: LinkedIn | Website | Jobs

Gregg Garrett: LinkedIn | Twitter | About

CGS Advisors: Website | LinkedIn