Health care delivery has shifted from one of blame-seeking to a more enlightened and sophisticated understanding of a modern complex system. That’s according to Dr Mark O’Brien, Associate Fellow & Programme Director, Oxford Healthcare Leadership Programme, Saïd Business School, University of Oxford. Dr O’Brien, a passionate advocate of quality and safety in healthcare, says it’s important to minimise the mistakes people make, as well as to have systems and cultures that are safe. 

Dr Mark O’Brien will be speaking at RACS 90th Annual Scientific Congress, 2-6 May 2022. For more information and to register: https://asc.surgeons.org/ 

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