There is a culture of rudeness which exists at some immigration offices.  

Filing window clerks who fling papers at clients and attorneys.

Security guards who treat visitors as if they are enemy terrorist suspects.

Detention officers who place callers on hold for 20 minutes before asking their names.

Nor are immigration judges and government attorneys exempt from this epidemic.

So what's the solution?

Recommended Links For More Information:

A Simple Suggestion To Reform Immigration Bureaucracy

No Role Model: A Culture Of Rudeness At Immigration Agencies