It was great connecting and conversing with Dawn! Connect with her for more information on their solutions.

PDCflow is a payment software that empowers organizations to engage consumers through digital communication and digital payment channels. With patented FLOW Technology, the software gives businesses flexibility and control over the secure delivery and capture of business transactions, including payments, signatures, photos and documents through digital channels.

Flexible and customizable APIs allow platforms to easily integrate, giving their users the ability to accept payments through multiple channels and electronic communication methods while keeping their software out of PCI scope. Integrators save on the cost and time of PCI compliance while still having control over their user experience.

Find out more about PDCflow at https://www.pdcflow.com/

Michael Lamm discusses so much info on new regulations, why companies are selling, the impact technology is now making in the market, possible new tax laws and so much more. 

Follow his LinkedIn https://www.linkedin.com/in/michaellamm/

Sign up for their quarterly newsletter - Corporate Advisory Solutions  https://corpadvisorysolutions.com/

Thank you to our sponsor You Negotiate https://younegotiate.com/ - For more information and how to setup your own account email me at [email protected] 

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What a great interview with Chad who has been in the finance industry longer then any of us can imagine. He is a wealth of knowledge working on both sides of the isle, lending and the collections market. This is a must listen to episode.

Share and comment with questions and comments. 

To learn how to automate your collections with AI technology inbox me at [email protected] 

Going through unpublished podcasts and I can't believe this hidden gem was in there. Tom is the co-founder of Mesa Revenue Partners and he goes through the ins and outs on what makes them successful. He truly goes through how he drives value back to his clients. 

If you are looking to get into commercial collections or are looking for an agency, this is a must listen. 

Our Website - https://www.podpage.com/an-in-debt-discussion/

If you own a collection agency and fear that litigious debtor this podcast is a must listen too. Jack Gordon built his database from personal experience and really has the heart to serve and help others.

WebRecon LLC's Litigant Alert empowers collection firms to protect themselves from "professional plaintiffs" by allowing them to compare FDCPA/FCRA/TCPA litigants nationwide with consumers in their own databases.

To avoid speaking to debtors and including an all inclusive consumer app that allows them to negotiate their debt online learn more by emailing Jacqueline Waller at [email protected] 

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A podcast by Jacqueline Waller

Support this podcast with a small monthly donation to help sustain future episodes. It helps pay for editing and putting out timely podcasts.

Great interview with Peter Blau founder of Customer Growth. His expertise is customer acquisition, activation and retention leader playing a transformational role in financial services, technology, B to B, healthcare and other key industries. Passionate about integrating online and offline channels to build a pipeline of new leads and customers for predictable revenue growth - while solving "back-end" customer issues including loyalty, payments/collections and optimization of existing customer profitability. Disciplined "test and learn" data driven marketer delivering an average lift in financial results in excess of 20%. You can find out more about Peter and his company at https://www.blau.work/

To learn more about the AI Fintech solution that every consumer will be on email Jacqueline Waller at [email protected] to schedule a demo or more information. 

Great conversation with Ivan and Rolland to experts in the financial industry. Listen in as we hear how Ivan came up with the concept or turning debt buying into a cross between Ebay and Robinhood and some cool things they will be offering their customers in the future. 

You can get some more information on them at https://www.debexpert.com/

To learn more about setting up your own AI Online Consumer Facing Negotiation platform that makes it fast, fun and easy for consumers to pay their debt off. Email Jacqueline Waller at [email protected] 

Larry started in the collection industry in 1979 shortly after serving in the US Army.  His unique path in the industry had him spend 6 years managing inside a Fortune 500 industry before becoming a founding partner in his current operation at Quality Asset Recovery in operation for the last 18 years.  His path has also included hundreds of public speaking engagements usually presenting his “Dream, Believe, Achieve” seminar on the power of goal planning.  He has served for the past several years as the President of the NJ Chapter of the ACA and has served the international organization on various committees and on the board of the ACA holding company.

Thank you to our sponsor You Negotiate by RNN Group. They work to make paying back debt, Fun, Easy and Fast. To schedule a demo today email Jacqueline at [email protected] 

www.rnngroup.com

Marcelo has been in collections for the last 19 years. He is currently working for Waypoint Resource Group as Director of Operations. However, he was with Convergent Outsourcing the last 7 years and Focus Receivables Management for 6 years and with Nationwide Credit for 5 years prior. Marcelo started as an agent on the phone back in 2001. He became Director of Operations in 2008. He has excelled In implementing offshore collections, developed and implemented email collection strategies, and created streamline processes to improve right party contacts working older debt. However, his success has come from understanding that people important. Training , developing and inventing into your teams is what is needed to become successful.

Marcelo's favorite sayings are:

“Proper planning and preparation equals success. “

“Rent is due daily” Marc Cuban

Thank you to our sponsor You Negotiate by RNN Group. They work to make paying back debt, Fun, Easy and Fast. To schedule a demo today call Jacqueline at 954-393-5878 or email her at [email protected]

It was my honor to have on Byron Martin with Rauch-Milliken International, Inc. commercial collection agency. He is the VP of Marketing. He has been in marketing most of his career and the debt industry the last 17 years. He brought to us a wealth of knowledge, great tips for companies to save themselves early on a headache from a company who chooses not to pay. 

How has the industry changed and where is it going?

We also discussed technology solutions and if you are a consumer collection agency, debt buyer, lender, hospital then reach out to me and get signed up on an AI Negotiation Portal, created by RNN Group,  that helps companies collect 24/7 and mass reach the consumer they haven't been able to reach yet. To get signed up on our Thursday demo and better understand how technology can streamline your collections email Jacqueline H. Waller at [email protected].