On this latest episode, David Paull, founder of Dialsmith, a pioneer in instant and continuous moment-to-moment feedback software, joins us to talk about the crucial steps required for landing the perfect messaging.

On the show, we talk about:

- How effective messaging, that brings about a desired outcome, follows a storytelling framework that anyone can learn and deploy

- David described how effective messaging is achieved by covering off four key things – personas, cognitive bias, a storytelling framework, then testing and refinement.

- We discussed when brands get this right, barriers to purchasing are eliminated because customers are drawn to brands that are connected with their needs and wants.

- And David closed with a few examples of brands that are getting messaging right, which included Zoomcare, Liquid Death, and Gong.

Enjoy the show