Welcome to episode 17 of The Lyon's Gate HOA Podcast! This episode is an interview that Mike Adams and Bob Ferron did with Bob Brown, Jonathan Brown, and Tim Macica of Brown Community Management (BCM). By vote of the Lyon's Gate HOA Board of Directors, BCM assumed the role of Community Manager for the Lyon's Gate community on November 1st, 2020, following the sudden resignation of our previous management company.

This conversation is an introduction of Brown Community Management to the residents of Lyon's Gate and it is the first of what we hope will be many more podcasts as our partnership with BCM continues to grow and develop. We hope this interview is informative and helpful to the residents of Lyon's Gate as we move forward into 2021.

Contents:

• 00:00 - An Interview With Brown Community Management (BCM)
• 02:00 - Bob Brown Introduction
• 03:23 - Jonathan Brown Introduction
• 04:45 - Tim Macica Introduction
• 06:24 - Jonathan Brown: The Strengths of BCM
• 07:40 - Bob Brown: The Strengths of BCM
• 09:00 - Bob Ferron, Jonathan Brown, Bob Brown, Mike Adams, Tim Macica: The Short Transition to BCM 
• 12:54 - Tim Macica: BCM's Commitment to Communication
• 15:45 - Tim Macica: The Resident Portal
• 17:34 - Tim Macica, Jonathan Brown: Governing Documents on the Resident Portal
• 19:45 - Tim Macica: Architectural Requests
• 21:49 - Bob Brown, Tim Macica: BCM's Role in Supporting the HOA Board of Directors
• 25:31 - Bob Brown, Jonathan Brown: Removal of the HOA Assessment Processing Fee
• 28:38 - Jonathan Brown, Tim Macica, Bob Brown: HOA Board Training
• 34:04 - Mike Adams, Tim Macica: Lyon's Gate Landscape DIY
• 35:01 - Bob Ferron: Partnership and Vendors
• 36:01 - Jonathan Brown, Tim Macica, Bob Brown: What's in Store for Lyon's Gate and BCM?
• 38:46 - Wrap-up: Getting to Know Brown Community Management

Here are the links to sites discussed in this podcast:

• Lyon's Gate HOA website
• Brown Community Management website
• The New Lyon's Gate Resident Portal

-Enjoy! And Happy New Year!!