Make to Order, Provide from Stock, Assemble to Order. The three maturity levels that are understood and tried and true in the manufacturing community. In the IT community, most organizations reside in level one and are attempting to “speed things up” – all within maturity level one.

Underlying maturity level three requires two concepts and underlying technologies. Change, displacement, new learnings, and reward systems are all part of the equation, which makes people uncomfortable – and resistant to change.