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Merv Jersak and Tim Jerome start their “talk story” Friday episodes by diving into the human side of project management. They emphasize the importance of understanding human factors, emotional intelligence, and the impact of human behavior on achieving successful project outcomes. They share insights from their collective experiences and stress the need to implement user-centered designs and developing strong client relationships. The conversation also highlights the necessity of preparing teams and stakeholders for significant changes, the value of firsthand experience in understanding client needs, and the promise to explore essential skills for project managers in future episodes, starting with leadership.
Main Take-Aways
1) The importance of story to illustrate both success and failure in project management situations.
2) The promise of practical application of the human aspects of project management in upcoming podcasts.
Show Notes
Today’s Project Managers Coffee Chat: Human Aspects in Project Management Illustrated Through Experience
00:27 Reflecting on the first week
01:13 The journey so far – a recap and what’s on today’s agenda
03:31 Human factors in project management – stories of success
Merv shares that on each project he would direct his teams to become “one with the client”, to learn their business, and get to know them using aspects of emotional intelligence.
08:40 The Importance of understanding and preparing for change
Tim describes the value of utilizing client staff at all levels to help prepare the project staff for success.
12:53 Learning from the field – the value of direct observation
Merv tells of his teams’ more successful outcomes by observing their client team members in their own work environment. This served to give them a more complete understanding of the client’s functional requirements for the system being implemented.
16:43 The future of project management – the application of emotional intelligence and human behavior to our technical PM skills
17:53 Wrapping up: our commitment to focusing on human aspects to improve the way we manage projects in order to achieve positive and meaningful results
18:23 Merv’s and Tim’s promise to you, our listeners – to develop an essential skill for project managers weekly – essential skills that are not process or methodology, but those skills that focus on the human aspects of what you do.
18:59 Next week – tune in for our discussion on leadership as the overarching project management skill that is essential to anyone in a project lead position.
Merv Jersak and Tim Jerome start their “talk story” Friday episodes by diving into the human side of project management. They emphasize the importance of understanding human factors, emotional intelligence, and the impact of human behavior on achieving successful project outcomes. They share insights from their collective experiences and stress the need to implement user-centered designs and developing strong client relationships. The conversation also highlights the necessity of preparing teams and stakeholders for significant changes, the value of firsthand experience in understanding client needs, and the promise to explore essential skills for project managers in future episodes, starting with leadership.
Main Take-Aways
1) The importance of story to illustrate both success and failure in project management situations.
2) The promise of practical application of the human aspects of project management in upcoming podcasts.
Show Notes
Today’s Project Managers Coffee Chat: Human Aspects in Project Management Illustrated Through Experience
00:27 Reflecting on the first week
01:13 The journey so far – a recap and what’s on today’s agenda
03:31 Human factors in project management – stories of success
Merv shares that on each project he would direct his teams to become “one with the client”, to learn their business, and get to know them using aspects of emotional intelligence.
08:40 The Importance of understanding and preparing for change
Tim describes the value of utilizing client staff at all levels to help prepare the project staff for success.
12:53 Learning from the field – the value of direct observation
Merv tells of his teams’ more successful outcomes by observing their client team members in their own work environment. This served to give them a more complete understanding of the client’s functional requirements for the system being implemented.
16:43 The future of project management – the application of emotional intelligence and human behavior to our technical PM skills
17:53 Wrapping up: our commitment to focusing on human aspects to improve the way we manage projects in order to achieve positive and meaningful results
18:23 Merv’s and Tim’s promise to you, our listeners – to develop an essential skill for project managers weekly – essential skills that are not process or methodology, but those skills that focus on the human aspects of what you do.
18:59 Next week – tune in for our discussion on leadership as the overarching project management skill that is essential to anyone in a project lead position.