In this practical episode of the KuppingerCole Analyst Chat, Patrick Teichmann joins Matthias Reinwarth to address a surprisingly common organizational issue: IAM teams being tasked with solving everything.

From HR data gaps to legacy tool cleanup and cross-department handovers — IAM teams often inherit work that isn’t truly their responsibility. This episode is a call to realign IAM strategy with clear ownership, realistic boundaries, and strong service delivery.

In this conversation:

• Why not everything is an IAM problem
• Common traps: onboarding issues, ownership gaps, tool clutter
• How to set boundaries without damaging collaboration
• Using operating models and RACI matrices to define IAM’s real scope
• Why focusing your IAM team improves service quality and security
• How to justify saying “no” — with strategy to back it up
• Preparing for IAM scalability, sustainability, and new regulations

Key takeaway: Sharpening your focus as an IAM team isn't about doing less — it’s about doing what matters most, better.