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Analyst Chat #273: Why Your IAM Program Needs a Target Operating Model


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Is your IAM strategy focused too much on tools? In this episode of the KuppingerCole Analyst Chat, Matthias Reinwarth and Patrick Teichmann, Lead Advisor at KuppingerCole, dive into one of the most common pitfalls organizations face: starting IAM projects with the wrong priorities.

They explore how a Target Operating Model (TOM) helps define why and how your IAM should work before deciding on technology. Patrick shares insights from real projects, explaining how to align business goals, processes, and governance to achieve long-term success.

Key Topics Covered:

✅ Why IAM projects often fail due to tool-first thinking
✅ How a Target Operating Model sets the foundation for IAM success
✅ The role of governance, people, and processes in effective IAM
✅ Real-world examples of aligning strategy and technology
✅ How to evaluate tools after defining your IAM capabilities

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KuppingerCole Analysts VideosBy KuppingerCole Analysts