Get ready for a rewind to our March 21st episode, where we kicked things off with the latest drama between Trump and Musk – two fast friends turned quick enemies, with Musk seemingly taking the bigger hits this time around.

We then dove deep into the world of process debt, asking the hard question: Are the systems we rely on at work fundamentally broken? From ERP nightmares like SAP to hacked-together Atlassian setups, we explored why software becomes bloated, why RACI models often fail, and why adding fields or reports is easy but rarely wise.

If you've ever wondered:

• Why your workflow tools feel like a graveyard of good intentions,
• Why management demands reports no one uses,
• Or why software “vanilla” never tastes as sweet as promised…

…then this rewind is for you.

Tune in to hear Chris and Toby break down how process assumptions, poor system design, and magical thinking create organizational chaos – and why ignoring these debts won’t make the process fairies clean them up for you.