It’s great to have a good business story to share in these troubled times - and even better that success at BACK Collect has come in part from helping business clients with innovative strategies for debt recovery. Andrew Charlton, BACK’s co-founder is willing to share some practical debt-collection tips! Andrew served his apprenticeship in debt recovery at the region’s largest law firms. But, it was meeting business partner Barry Kemp that prompted some joined-up technology thinking and the foundation three years ago of BACK Consulting to provide IT solutions and outsourcing – it’s the technology (and a bit of innovative thinking) that makes debt collection so affordable.

If you want to understand what makes Andrew and Barry tick; why they work every hour available to them; the value of innovation and improvisation; the importance of engaging the best people; the business returns from being pro-active and/or you just want some help with debt collection strategies that work… this conversation is a must!