Andy describes his work as a thinking partner to those seeking to fundamentally change their approach to delivering statutory services.  Derived from systems thinking, he advocates communities of fellowship as more effective than accountability. With a ruthless focus on mission and purpose; considering value through the lens of the recipient; what matters to them. There are two links referenced in the conversation which are shared below.

https://www.linkedin.com/pulse/commissioning-20-andy-brogan/

https://tangledandtrapped.wordpress.com/2018/08/17/the-journey-begins/

Andy talks about Commissioning 2.0 as a new way of doing commissioning that creates this community of fellowship across the system. It works as a terms for now even though he agrees that the terms commissioning may well soon be defunct. I think we can benefit from hearing his perspective. As Deming said: 'Help has to come from outside'