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Angelo Leogrande-Acquisti Impulsivi vs. Customer Loyalty
Discussione dell’articolo intitolato Can Friction Improve Your Customers’ Experiences? Di Marco Bertini, Diego Aparicio, and Aylin Aydinli del October 23, 2023, pubblicato all’interno di MIT Sloan Management Review. Link: https://sloanreview.mit.edu/article/can-friction-improve-your-customers-experiences/
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By Angelo LeograndeDiscussione dell’articolo intitolato Can Friction Improve Your Customers’ Experiences? Di Marco Bertini, Diego Aparicio, and Aylin Aydinli del October 23, 2023, pubblicato all’interno di MIT Sloan Management Review. Link: https://sloanreview.mit.edu/article/can-friction-improve-your-customers-experiences/
Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/industry-4-0-upgrades--4212680/support.
Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/industry-4-0-upgrades--4212680/support.