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Don Crawley, Author.
Those of us who work in IT, especially in technical support, often have to deal with people who are losing their cool. Maybe a printer failed at the worst time, maybe the network went down right in the middle of an important project, maybe a computer blue-screened right in the middle of a client demonstration. […]
Anger Management Techniques: 10 Tips to Help You Keep Your Cool When Everyone Around You is Really Hot (Includes Video)
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Don Crawley, Author.
Those of us who work in IT, especially in technical support, often have to deal with people who are losing their cool. Maybe a printer failed at the worst time, maybe the network went down right in the middle of an important project, maybe a computer blue-screened right in the middle of a client demonstration. […]
Anger Management Techniques: 10 Tips to Help You Keep Your Cool When Everyone Around You is Really Hot (Includes Video)