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Our new Linkedin group on call center operations tips and tactics is now live! You asked for it, you got it!
MISSION:
The purpose of this group is to engage with call center executives, managers, supervisors, and associates and provide ways to run their call center more effectively. We want to use the themes of the "Advice from a Call Center Geek!" podcast to try to improve the agent and customer experience in call centers throughout the world.

RULES:
This is a group whose sole purpose is to prove tips and tactics on helping others improve their contact center operation. Any solicitation for products or services will be deleted from the group and the member will no longer be allowed to post. Please keep all topics related to best practices and questions on call center ops.

We are very excited to have a place where we all can talk openly about any help or ideas to make our call centers better without any sales pressure.

Click here to join:
https://www.linkedin.com/groups/9041993/

We hope that you will join and add to the conversation.

 Through Expivia Digital, Tom works with contact center leaders on CCaaS platform selection, AI implementations, and NICE Studio and integration services. 

Same honest, vendor-neutral advice you hear on the Call Center Geek podcast, applied directly to your specific operational challenges. 

Schedule a consultation at ExpiviaDigital.com to discuss your contact center technology strategy. 

Click here:

expiviadigital.com

Follow Tom: @tlaird_expivia
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Linkedin Group: https://www.linkedin.com/groups/9041993/
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