Tired of providing insured storage for free? Having weird, unknown locksmiths wandering around your secured lot? Tired of getting stiffed over handling AWD vehicles? Yeah, us too. 

Pat talks with Jenny Liagre at the recent NARS event, the owner and operator of Rockwood Recovery in Michigan, and is currently the president of the Michigan Association of Repossession Agencies who are ramping up to deal with some of these troublesome issues.