From his early days as a fire service dispatcher through a storied career in emergency services that now sees him on the police force, Patrick Howle has experienced enough to share valuable insights and advice with the rest of us. Maybe among the most poignant: You can't answer the call in your head before you arrive on the scene, but you must answer the call to serve if it comes. Join us for one of our most interesting and powerful episodes yet as Patrick shares what he's learned and how others can benefit from his lessons.