In this session, Accenture and Healthfirst, a New York City health plan provider, share key insights and lessons learned about how they used data and analytics modernization to drive digital enablement. The overall program was initiated to improve the Heathfirst member experience, including driving better care, service, and overall engagement strategies. This session outlines the key innovations within the Healthfirst data program, including how it increased member retention, quality scores, and member satisfaction by developing a strong data foundation for the enterprise. Additionally, learn how the team used AWS solutions to support the program, including AWS Glue, Amazon Textract and Amazon Comprehend Medical. This presentation is brought to you by Accenture, an APN Partner.