In this episode, we're joined by Kenny Cheung, Director of Innovation and Technology at Grassi. We'll explore how Grassi has leveraged the Tax Transfer API to improve their tax processes, making their operations more efficient and effective. Kenny shares his experiences in managing the integration of this technology into the firm's workflow. We discuss the challenges and successes of change management, providing insights on how to lead practitioners through the transition to new processes. Gain valuable advice on making the case for technology investments in your firm.