In this episode, Shielagh Clark offers insight into why accountability is key to building trust and restoring relationships. 

We start by analyzing a resignation letter that is full of dishonesty and from there, we explore the elements of effective apologies, why it's so hard to admit our wrongdoings, and then detail missed opportunities.

To download the cheat sheet for remembering who is who: CHEAT SHEET.

To read the Greenville News article posted following Weaver's arrest: ARTICLE.

Time period covered: Winter 2020