In this episode, we review the book The One Minute Apology by Ken Blanchard and Margret Mcbride. This book is a quick and easy read, but it's packed with powerful insights on how to apologize effectively. We discuss Blanchard's framework in detail and share examples of how to use it in real-world situations. We also talk about the importance of apologizing in the workplace and how to apologize to your boss, colleagues, and customers. If you're looking for a quick and easy way to improve your apology skills, this episode is for you.