Apple caught some much deserved flak recently when it came to light that they were using contractors to “grade” Siri by having them listen in to randomized Siri interactions. This was intended to make Siri more accurate, and the testing process made sense... except that users weren’t aware that their Siri interactions were being monitored. Oops! The Apple community and press held Apple’s feet to the fire on this one, and today they apologized and announced changes to how they handle Siri interactions. In this video I break it all down.