"We like to approach the developer when the hotel is still a hole in the ground."

 

Mantra: “Get better, not bigger”

Marketing: Specialize in post construction cleanup as a lead-in product to the ongoing housecleaning service

Growth: Keep a list of 200 hotels in development at any given time.  20-30 are potential clients.

Stress Reduction: Having a strong management team trained to make decisions as if it affects their pocketbook directly.

Advice: “Don’t get to fixated on your own success.”

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