Bots are leading the next disruptive wave of how people and companies communicate. Companies can use bots for internal communications, such as facilities management or support, or for external communications, such as selling products, helping customers with searches, and acting as a trusted advisor in other ways. In this session, we show how easy it is to deploy a bot and how it improves customer interactions. Further, most bot solutions operate with a single language. We show how to build a language-agnostic bot solution using AWS Lambda and other AWS services.