Episode 3

This week's discussion centres on the future of 'operations' within the U.K., where over 80% of us work in service industries. We delve into potential future scenarios and the historical undervaluing of 'operations'. We also examine the trends that are likely to influence this sector.
 
 We ask if A.I. will replace all our jobs and wonder why technological trends don't deliver as promised.

Although the world and work will change, the fundamental challenges will persist—achieving cheaper, better, and faster outcomes. 

The conversation turns to practical operational thinking and the importance of enhancing operational capabilities for individuals, teams, and organisations to remain relevant, capitalise on trends, and achieve continuous performance improvement.

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