We’re back with some more donuts and talk of Jelly Bellies with Ryan and Emily!

“People don’t want a quarter inch drill bit they want a quarter inch hole.” This is a classic thought in line with Design theory and how to get things done. Ryan and Emily discuss the tools available to designers and how to use them correctly to achieve results. 

A favorite moment from the episode is when Emily listens to Ryan respond to her thought and then states: "Ryan, you’ve changed MY mind!" That's a perfect example of talking through design and coming to new conclusions. 

Ryan asks for a personal opinion: do you write personas in third person or first person? We'd love for you to share your answers with us!

Thanks for tuning in and we'll see you on the next episode.