Amy Babinchak is back, this time to question the relevancy of RMM and PSA tools with Amy Luby, founder of SMB Managed Services Community.

The technical landscape is constantly evolving, specifically in terms of security; it's not always a given that our existing tools are still right for the job.

More about Amy Luby: Amy is a successful leader and entrepreneur in the IT Services Channel, with an extensive record of achievement in Channel Sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud and security services marketplace and a proven track record in creating profitable managed and cloud product portfolios, developing profitable Channel sales operations, increasing revenue quickly, and exploiting untapped market opportunities. Amy is founder and moderator of the global SMB Managed Services Community with 3000 active global SMB MSP reseller members.

Amy is also a proven entrepreneur and pioneer in the IT services industry having founded and built one of the first Managed Services Providers (MSPs) in the country and then expanded that into one of the first Master MSPs, defining that business model in the process.

Amy's successes in the Channel have not gone unnoticed. She is the recipient of numerous Channel awards including: CRN Channel Chief and Women of the Channel awards, MSP Mentor Top 250 Influencers, MSP Mentor Top 100 Global MSPs, SMB Nation's SMB 150, and COMPTIA's Industry Leadership Award.

In her spare time, Amy enjoys writing, drawing, yoga and her potter's wheel.

Links: https://www.facebook.com/groups/msprevolution/