If there is one organizational structure that continues to rankle managers around the world it is “matrix management.” The idea is easy enough in theory: Deal with the complexity of the modern enterprise by structuring hierarchy along multiple lines, such as functional, geographical, and/or product. But in practice this structure comes at the cost of clarity, and especially if managed poorly, the matrix can lead to confusion and even frustration. So, really ask whether you “must matrix” and if you do, make sure you do it well. Don’t leave it to the rank and file to figure out their multiple bosses but hold the bosses accountable for making the matrix work. It is their job to ensure that two bosses are indeed better than one. As always, thanks to Christian Clement-Schlimm for hosting.

https://www.economist.com/business/2022/10/06/the-magic-formula-of-management