In this episode, Renae reflects on the increasing complexity of disasters in Australia, from bushfires and floods to smaller disruptions like power outages and staffing shortages. She emphasises the critical role small businesses play in community resilience, noting that "if small businesses get impacted, it actually affects the whole community." 

Renae discusses the development of the Business Community Resilience toolkit, a microlearning program focused on disaster preparedness, which uses nudge theory to help businesses become more resilient. This approach has been implemented across various regions and industries, including collaborations with the CFA in Victoria and the South Australian government.