Are Workplace Diversity Programs Doing More Harm Than Good?

It’s time to rethink what’s working in the modern workplace and what’s failing. Amid a pandemic that overturned how so many work, increased calls for racial and social justice put a new pressure on companies to ensure — or at least to seem as if they ensure — equality among their employees. Diversity, equity and inclusion (D.E.I.) programs are an increasingly popular solution deployed by management. But do these initiatives do marginalized employees any good? And who are the true beneficiaries of diversity programs, anyway?

Jane Coaston has spent years on the receiving end of diversity initiatives, and for that reason, she’s skeptical. To debate D.E.I. programs’ efficacy, she brought together Dr. Sonia Kang, who does research on identity, diversity and inclusion at the University of Toronto, and Lily Zheng, a D.E.I. strategy consultant and public speaker, to argue what works and doesn’t when it comes to making workplaces fair for all.