It’s frustrating—but it’s also fixable once you understand Relationship Debt.

🎙️ In this episode: I’m sharing what most businesses get wrong about loyalty, trust, and retention—and how to turn it around with a simple, strategic shift.

✅ Take the free Relationship Debt Scorecard Assessment!

I’ve built a free GPT tool that helps you diagnose where you're losing client relationships—and what to do about it. Try it here:

With courage & conviction,

Ways to Work with Emma 🔥

Your brand isn’t just a business—it’s a relationship. Let’s build one that lasts.

📊 FREE Debt Relationship Scorecard GPT – Identify and fix the gaps in your brand-audience connection. Get instant insights on how to strengthen your brand relationships.

🛠 Custom Notion Templates – Designed to help you systemise, strategise, and scale your business with ease.

✍️ Chatterbox – My paid publication on personal branding & audience connection. Subscribe for exclusive insights.

🚀 1:1 Brand Relationship Consultation – A deep-dive strategy call to refine your brand voice, messaging, and positioning. Walk away with clarity & confidence.

This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit emmabrooksdesign.substack.com/subscribe