There are two common mindsets among managers: one leads with a proactive approach, while the other operates reactively. The proactive manager plans ahead, tracks progress, and drives strategic growth. The reactive manager, on the other hand, spends their days putting out fires—responding to chaos instead of preventing it.

In this episode of The CVC Home Service Success Network, we explore the difference between these two leadership styles and why shifting to a proactive mindset is essential for building a sustainable, successful business. We’ll also discuss the importance of tracking, measuring, and working strategically toward your long-term goals.

The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share actionable ideas, concepts, and processes to help home service managers across the U.S. lead with confidence and clarity.