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February 22, 2021

Are you meeting your customers needs

38 minutes

Are you meeting your customer’s needs? Whether you are in the service, retail or restaurant industries, your customers' needs are whey they come to do business with you especially as we re-engage.

Do you know your customer’s needs and have you asked? If not you would be amazed at the pointers or suggestions your regular customers can provide that could really boost your business and profit.

Topic 1: Products and services

Are there new products or services you should/could offer

Are there products that need to be updated ( like we talked about last episode out with the old and in with the new)

Update your services and products...please!

Topic 2: Purchasing and loyalty options

Purchasing - In store, online, social media

Loyalty - should you or should you not

Digital or traditional

Topic 3: After sales support or follow up

Thank you emails

After for referrals or social media comments

Save contact info for renewable orders